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Frequently Asked Questions

Giftcards are used as an alternative method for Customers without a Debit/Credit card to purchase items online such as: Games, Music, Apps, Clothes etc.

All Giftcards will be sent to customers via Email or whatsapp.

Digital gift cards have no physical form; instead, you’re assigned a code number that you can use to redeem at online retail websites when making purchases.

No, A Gift Card can only be used once. If the user or any other individual tries to reuse a Gift Card once it has been used already then you will be shown an error code alerting you that the Gift Card has been used already.

Unfortunately, Google Play Gift Cards doesn’t work in Trinidad and the Caribbean Region by extension. However some individuals have found creative ways like VPNs for example, to redeem them. We advise unless you have a sure way to redeem them, do not purchase the Google Play Gift Card.

The simple answer is No. Most Gift Cards do not have an expiration date however, the Vanilla Gift Card has an expiration date.

In the event that you have entered the code provided by the gift card and the error message stating, “invalid code,” appears, it doesn’t mean it’s a bad card. It can simply mean that you have  entered the code incorrectly. If for any reason this continues to happen after you have re-entered the code, please do not hesitate to contact us so we can try our best to provide the necessary assistance.

All Samsung promotions will be advertised on Samsung’s official social media pages (Facebook, Instagram etc)  and  official websites.


Please note that all official Social Media pages for widely known and/or worldwide companies are usually marked by a “blue tick”  to notify individuals that they are verified and to show legitimacy.

As technology improves, so does the methods of scammers. One of the most prominent scams is the Samsung scam, which involves scammers posing as Samsung employees and offering promotions or giveaways in exchange for personal information and payment.

 Here are some tips on how to spot a Samsung scam:

  •  Method of Contact 

Samsung does not directly message customers through Facebook,WhatsApp or any type of social media. If you receive a message regarding a Samsung promotion or giveaway through these platforms, it is likely a scam. 

  • The Phone Number 

The phone number used by the scammers may vary, but it is usually a number containing the Nigerian area code, +234. Samsung is a South Korean company, and their headquarters ARE NOT in Los Angeles. So, if someone (the scammer) claims to work at Samsung’s headquarters in Los Angeles and/or the number contains an invalid area code, it is most likely a scam.

  • Personal Information or Payment

Scammers will often ask for personal information or payment in exchange for the promotion or giveaway. This should be a red flag, as legitimate promotions and giveaways will not require payment or personal information beyond what is necessary to receive the reward. If you encounter a Samsung scam, it is important to report it to Samsung and law enforcement to prevent others from falling victim to the scam.

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